Our Terms of Service

Welcome to LecoleLabs (www.lecolelabs.com). These Terms of Service (“Terms”) govern your access to and use of our website, digital products, and services. By using LecoleLabs, you agree to these Terms. If you do not agree, please do not use our services.

1. About LecoleLabs

LecoleLabs is an educational platform offering premium Physics learning resources, including:

  • Unit-wise video courses
  • AI-powered learning tools
  • Digital tutorials and tute packs
  • Practice and quiz materials

We serve IGCSE, IA/L, and university-level students worldwide.

2. User Eligibility

You must be at least 13 years old to use our platform. Users aged 13–16 must have parental or school consent. Users under 13 are not permitted to create accounts or purchase content.

3. User Accounts

  • You may be required to create an account to access certain products.
  • You are responsible for keeping your login information secure.
  • You agree to provide accurate and updated account details.

4. Purchases & Payments

  • All payments are securely processed via Paddle, Stripe, or PayPal.
  • We do not store card details on our servers.
  • Prices are listed in USD unless otherwise stated and may change at any time.

For more details, refer to our Refund Policy.

5. Refund Policy

Due to the digital nature of our products, automatic refunds are not provided once content is accessed or downloaded. However, you may request a refund under specific conditions, such as:

  • Duplicate billing
  • Technical errors that prevent access

Refund requests must be submitted within 7 days of purchase to support@lecolelabs.com.
For full details, see our Refund Policy.

6. License & Intellectual Property

All content on LecoleLabs — including videos, PDFs, AI tools, and branding — is the intellectual property of LecoleLabs and its contributors. You may not:

  • Copy, redistribute, or resell content
  • Share login access
  • Upload our materials elsewhere

We grant you a limited, non-transferable license to use purchased content for personal educational purposes only.

7. Prohibited Activities

You agree not to:

  • Use our site for any unlawful or abusive purpose
  • Attempt to hack, disrupt, or reverse-engineer any part of the platform
  • Misuse AI tools for harmful, abusive, or automated behaviour

Accounts found violating these terms may be suspended or terminated without notice.

8. Limitation of Liability

LecoleLabs provides content “as is” with no guarantees of specific academic outcomes. We are not responsible for:

  • User misunderstandings
  • Exam results
  • Third-party platform access (e.g., internet outages, account lockouts)

9. Privacy

We take privacy seriously. Please review our Privacy Policy to understand how we collect, store, and use your data.

10. Changes to Terms

These Terms may be updated to reflect changes in the law or our services. We will notify users of significant updates via email or prominent notice on the site.

11. Governing Law

These Terms are governed by the laws of [Insert Your Country, e.g., Sri Lanka], regardless of conflict of law principles.

12. Contact

For questions or concerns about these Terms, contact us at:
support@lecolelabs.com