Our Privacy Policy

1. Who We Are

LecoleLabs is an educational platform offering premium Physics content for IGCSE, IA/L, and university-level students worldwide. Our services include unit-wise video courses, digital tutorials, AI-powered tools, and learning packs.

Website: https://lecolelabs.com
Contact: support@lecolelabs.com

2. What Information We Collect

a. Personal Information

  • Name, email, and password (when creating an account)
  • Payment information (processed securely via Stripe/PayPal; we do not store card details)
  • Messages sent via our contact forms or support chats
  • Any data you input into AI tools for learning

b. Usage Data

  • Device and browser type
  • IP address and general location
  • Course progress, quiz results, and engagement behavior

3. How We Use Your Information

  • To deliver and improve our courses and learning tools
  • To personalize your learning experience
  • To process payments and send receipts
  • To respond to inquiries and provide support
  • To send updates or optional marketing emails (you can opt out anytime)

4. How We Store and Protect Data

  • Data is securely stored on encrypted servers
  • Payments handled by certified processors (e.g., Stripe)
  • We follow GDPR and international best practices
  • We never sell or share your data with third parties for advertising

5. Your Rights

If you're in the EU or similar jurisdictions, you have the right to:

  • Access or download your data
  • Request deletion of your account
  • Object to certain types of data processing
  • Withdraw consent at any time

To request any of the above, email: privacy@lecolelabs.com

6. Children's Privacy

LecoleLabs is not intended for users under 13. Students aged 13–16 must have parental or school consent to use the platform.

7. Changes to This Policy

We may update this policy to reflect new features or legal requirements. We'll notify users of significant changes via email or on-site alerts.