LecoleLabs aims to provide high-quality Physics learning resources. To protect both students and content creators, our refund policy is as follows:
Because our products are digital and instantly accessible, we do not offer automatic refunds once a course or digital product is accessed. However, we do consider refund requests on a case-by-case basis.
You may be eligible for a refund if:
To request a refund, email us at support@lecolelabs.com within 7 days of purchase with your order details and reason.
All purchases of AI-powered tools, tute packs, and practice packs are non-refundable due to their consumable nature. However, if a tool fails to perform as described, we will provide credit or a fix.
If we offer any recurring subscription plans in the future, you may cancel any time before the next billing date. No refunds are issued for partially used periods.
We reserve the right to refuse refunds to users who abuse refund policies (e.g., repeated refund requests after full content access).
If you have any questions or concerns, contact us at:
